Customer Testimonials
(Translated by Google) We gave a very good visit and we left very happy with our luxurious acquisition Ford f 150 Thanks to Miss Laura SolĆs for helping us be attentive in everything I highly recommend her support in everything (Original) Muy buena visita dimos y salimos bien contentos con nuestra adquisiciĆ³n Ford f 150 lujosa Gracias a la seƱorita Laura SolĆs por ayudarnos ser atenta en todo la recomiendo mucho apoya en todo
I had a great experience with Jennifer Iāve purchased 2 vehicles from her and felt like she worked hard to get me the best deal possible
If you need a salesperson who will go the extra mile, go to see Ashley Udall at SMF. She went above and beyond to get my son in an affordable and reliable car.
While looking at new and used cars, salesperson Ashley Udall helped us look at several. She was very helpful and knowledgeable about all the models. Ultimately the time was not right for our family to afford a new car. When the time is right, we will definitely see Ashley and purchase from Sterling McCall Ford.
This is the 3rd vehicle I have purchased from Jennifer. I refuse to work with anyone else . She definitely works for you and has shown me how much she puts the customer needs above her own . Thank you Jennifer!
Quick and efficient. Clean dealership with lots of space to complete remote work.
I got the car I wanted and gave me a great deal with it along with a great offer for my trade in. Thank you Laura Solis for your constant kindness and help. Go and see her!
Excellent customer service. This location also has a very comfortable waiting area with fast WiFi So you can be productive while you wait for service.
Paul D who represents Sterling McCall Ford and sold me my new vehicle is one of the best I have met in my years of purchasing vehicles. Paul is a consummate professional, courteous and friendly and his follow up was the best. Paul and his team offered the best service possible in these difficult times in purchasing a new vehicle. I offer the highest recommendation of Paul D and Sterling McCall Ford when buying your new vehicle. Wally in finance was very helpful informative and friendly as well made the process easy and stress free. Amanda New Car Sales Manager ...
Jennifer and Tosh were great people to work with. I coulndt have asked for a better group of kind people to work with. Im so excited to have my new car and i couldnt have done it without them.
Awesome customer service from Wally and Moses, very thorough and responsive. I couldnāt ask for a better truck buying experience
This was the first time I came to Sterling McCall for any kind of service. We have a 2020 Ford explorer we bought at a different dealership, and for convenience sake we wanted to get the oil change a bit closer... I made the right choice. David was an excellent advisor and the amenities while waiting for my car to get serviced were top tier. If you're struggling to find a time to go get your basic oil change because of work, this might be the place if you can work remotely.
Service was quick. I had recalls and service done within a few hours - on a holiday no less. Spend less than 15 minutes dropping it off and picking it up.
I rarely write reviews for dealerships. Because it is a hard business to run. Everyday there are new issues, and the one's I ran into with my brand new 22' Full Size Bronco were a plenty. A combination of things that they really took the time to help me investigate. And also did the due diligence to identify what is from Ford and what was done while in the hands of a custom shop getting lights installed. While my problems aren't solved quite yet I think it is important to share that if anyone was in my shoes Rodney (...
Call to get the radiator flushed and refilled. They were able to get me in within an hour and the job was done on time at a reasonable price
Price was good and the way we negotiated the vehicle was smooth with no pressure
I canāt even begin with how well my customer service was. First of all I thought they wouldnāt finish my truck in time for me to go to work but they did. Also my truck runs so much better I can always tell when it needs oil or a new filter. Tires rotation makes my drive a lot smoother too. If have a ford truck take it to this dealership.
Great price for new parts and 2 year warranty, sterling McCall ford were actually cheaper than mom and pop shop
Andrew was our service provider and guided us through a recall issue and handled this professionally and promptly. I highly recommend working with him.
I dropped off my truck for an issue that occurred the same day and it was taken care of as fast as possible. They ordered the part the same day and it was ready the following evening. Would definitely recommend if you need to take your vehicle for service.
Sergio is my service advisor. Keeps me informed and has great customer service every time I come in.
Just moved to Houston and needed a car to get around, went to different dealerships and couldnāt get I what I wanted. I was tired and frustrated . When I went there I did not regret it . The staff is so to professional and nice specially Laura Solis . Sheās caring and very transparent. She gave me many options and made sure I get the best deal. Iām very satisfied and highly recommend her.
Chaise helped me today. It was my first time using my warranty. He helped me understand my plan. He was friendly and provided A1 customer service. I walked in for an oil change a multi-point inspection. I was even given a complimentary wash. I definitely will be returning for my car service needs. It's one of the recommended dealerships on my insurance plan and I can understand why.
Timely and friendly service, would recommend to anyone. Just had to get a bit of maintenance done, but the whole process was very painless. Very easy to schedule as well.
David Nguyen always does great job of keeping me informed and takes my suggestions also on work to be done. Always goes above and beyond!
Shout out to Eric in the service department! He was the only one that actually acknowledged me and my daughter when coming in through the door. It's so hard to find people that are willing to help you regardless of the way you dress or look. I had just gotten off work and looked a mess and also because of the pouring rain. I had to mention this because I had gone through the sales department by mistake and the lady sitting at her desk looked at my daughter and I like we were lost. Just quiet rude, people ...
David Nguyen is the best service advisor. He good taking care my car every time. Make my car new again. I away come back to Mccall Ford Sterling
Every one in the dealership was helping. I Bought new F-150 lightning. From reserving to processing the paperwork all was straight forward Thanks to P Tash and Paul.
I just bought my dream car through sterling mccall ford. Iām a 23 year old whoās never had such a high loan amount but Wally literally spent days on my application. Moved mountains for me. Did so much. Located the McLaren 570gt for a steal & got me the best warranties in the game. I am so happy & excited to enjoy & build memories & further more climb the supercar ladder with the help of the worldās best F&I manager. Thanks again Wally šš
Came in for service for my 2012 Fusion. Fantastic service from David Nguyen & all the service people @ Sterling McCall Ford !! Highly Recommend !!!
If you ever need work done on your Ford or any other vehicle I really recommend Sterling McCall Ford my experience there was amazing my representative was Chase. He was the best, he made sure I knew everything that was going on with my truck, he was patient, very professional, and he took his time to answer all my questions. I will always go back to Sterling Ford for any car service I need. Thank you Chase
David Nguyen is the best service advisor. He really understands my Ford and is quick to diagnose any issues if any. And provide fairly priced service.
I recommend going to Steven Barnes! He got me in my first car with just 1000 down & a low monthly payment. Awesome service & was only there for a couple of hours!
Who knew buying a car didn't have to be such a stressful experience!? Working with Steve Barnes has been a real relief. He listened to what I was looking for, and even when we had to switch gears due to some life changes, he graciously took on the challenge and delivered with flying colors!!! Thank you so much! Ask for Steve when you're in the market. I PROMISE you'll be glad you did.
Great place to purchase your next car from. They are straightforward easy to work with. Very friendly staff, spoke to Sayra over the phone and she was extremely friendly and helpful. With the crazy inventory shortage going on right now I was glad they had something that worked you for me.
Great and Quick experience with the car. they ordered the parts in 1 day and did a good job. customer service was excellent from the beginning
Well I've been with Sterling Mccall for a very long time, I bought my first F-150 Lariat. They treated me with respect and worked out my every need in my vehicle, I just recently went back and although it took nine months to receive my Truck I'm again please with the service and how they handled my new purchase. I recommend them to anyone I can and share my experience, I'm pleased and excited. THANKS
Ashley was the best sales person I have ever dealt with. She was kind and knowledgeable. Will be using her again in the future.
I worked with Sayra and she was extremely helpful. Not only did she answer all my questions but offered alternatives when the car I wanted was not available. She went the extra mile for me. Go visit her you will not be disappointed.
Sayra Alvarado was very helpful and informative. Definitely getting my car from sterling McCall Ford. Highly recommend š¤©
Great place! Experience was smooth and very clear thanks to sayra I was able to get into the car I wanted
David is the guy to see for all your Ford Service needs! Quick, thorough, and get you back in the road safely and quickly. Thanks!
Was looking for what would be a good for a road trip was clueless until Sayra helped me out very helpful and professional
Went to the dealership in hopes of buying a car although not buying a car I got help from Sayra. She was professional,friendly and, helpful with answering all of my questions. With this experience I'd happily return in order to purchase a car
I was here and I was confused at first but people there are very nice. Sayra one of the employees there helped me get where I needed to be.
Sayra Alvarado was very attentive to me and my familyās needs into the purchase of our vehicle. Very happy with the outcome and over all customer service experience given by the representative. 100% recommended no doubt!
Excellent communication. Highly recommend Lalo, he was very friendly, professional and helpful.
Ask for Lalo he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible.
Highly recommend! Lalo went above and beyond to make everything go smoothly! Car is amazing!
Just purchased my first vehicle from Lalo. He listened to what I was looking for and helped me choose the right car for me. I would (and already have) recommend him to people I know. I will be a return customer, for sure!
Glad I decided to come here! Lalo met my every need and was very knowledgeable! Highly recommend to come to him !
After looking for weeks I was able to find the help I needed thanks to Lalo. Heāll take care of you
Great experience, Lalo made it an easy process. Highly recommend
Great service from Sayra! Patient and informed.
My service advisor, David, did a great job today on my car. Got me in and out quickly . David is the reason I drive out of my way for service. I fully trust him. He is a great asset of your dealership
Andrew Britton took great care of me today and every time I visit.
Sayra Alvarado was great !!! Great service
Looking for a car see Steven Barnes he help me with great service from beginning to end !!
From the time my car arrived to the dealership Mr. Sergio communicated with me step-by-step. Not only is he a VERY HANDSOME man he was the nicest and Iām truly grateful because Sergio and his team really took care of me and made sure my car was good to go
Brian Frank was very professional and made the process easy.
Brian Frank was a great sales rep. Helped me drive off the lot with my dream car very professional highly recommended.
The salesman Brian Frank did a great job in showing showing me vehicles I may be approved for even though I wasn't ready to get a car he Did his best in presenting The lineup In presenting possible ways for me to be in the car affordably very impressed by his knowledge
Ask for Brian Frank! Great customer service! Heās the best and will make sure you are satisfied!
Go to Brian Frank he was amazing a expert at his work. Mr. Frank was very knowledgeable about each and every vehicle on the lot even the used vehicles. Mr. Frank definitely worked with me on selecting a vehicle. I was able to purchase my 2020 Ford Fusion and plan on going to Mr. Frank again on my next vehicle I highly recommend Mr. Frank
Brian was literally amazing! He helped me find exactly what car I was looking for while meeting all of my requirements. I highly recommend going to this Ford and asking for Brian!
Had a great time with the dealership. The sales rep Brian Frank was very helpful in my car search.
Brian frank was an excellent when it came to customer service Was a very simple and seamless sales process Highly recommend
Found the car we were looking for and Had the pleasure to work with Steven Barnes, such a professional, helpful and friendly salesperson.
David in service is just awesome! From time of service and reception all was well done. Oil change and air filters changed and working great so far. Thank you
Eric Gonzalez was my service advisor he went above and beyond my expectations! He was Extremely knowledgeable about my car! The entire staff was polite and attentive!
First time at this dealership. Man at the front desk was very nice. Large CLEAN waiting area plus Wi-Fi. Iāll definitely be back!
Came in for my oil change, it was done right and it was quick. My service advisor Irvin was professional and personable he is the reason why I will come back! He is a true asset to the company.
Love Sergio! Always feel I get the best treatment with him! I give him the keys and he gets the job done !
Great service Sergio made all the difference in my service call, keeping me updated and comfortable during the service visit
When you need any help to fix your car, Irvin is the best men to talk. He help me, to fix my car in a very short time!!! Love the service..
Excellent customer service, Sergio always does a great job.
The advisor i had went above and beyond the call of duty to make sure an error was corrected. He is the reason i will go there
Love my new Ford Raptor. Super easy and fast process. Not my first and wonāt be my last!
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